Team and Team Pro are priced per user on a volume schedule — the more users on your plan, the lower the per-user rate, all the way down. When you
add a user mid-cycle, we re-rate your whole plan to the new (lower) per-user price and charge a prorated amount for the rest of the billing period. When you
remove a user, the change takes effect at your next renewal, so the plan simply re-rates then — no awkward partial credits. Past 24 users you stay self-serve at the 24-user rate — and if you have questions about a bigger rollout,
talk to us.